User Terms

Terms and Conditions Effective Date: 01 January 2026 Welcome to PitchNXT, a WhatsApp marketing and automation platform operated by Leadchain Systems Pvt. Ltd. These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.pitchnxt.com , applications, and related services (collectively, the “Platform”). By accessing, registering for, or using PitchNXT, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately. 1. Acceptance of Terms Your use of the PitchNXT Platform constitutes your acceptance of these Terms and our Privacy Policy, which forms an integral part of this agreement. These Terms apply to all users, including visitors, registered users, and customers. 2. Eligibility To use PitchNXT, you must: Be at least 18 years of age Have the legal capacity to enter into a binding agreement By using the Platform, you represent and warrant that you meet these eligibility requirements. 3. Services Offered PitchNXT provides cloud-based tools designed to enhance business communication and engagement via WhatsApp, including but not limited to: Bulk WhatsApp messaging Chat automation and workflows Personalized and targeted marketing campaigns Task delegation and team performance tracking Analytics and reporting features PitchNXT reserves the right to modify, upgrade, suspend, or discontinue any part of the services at any time without prior notice. 4. User Responsibilities You agree to use PitchNXT responsibly and lawfully. Specifically, you agree to: Provide accurate, complete, and up-to-date information during registration Comply with all applicable local, national, and international laws Adhere to WhatsApp, Meta, and regulatory policies applicable to messaging platforms Obtain necessary consent from recipients before sending messages You must not use PitchNXT for: Spam, unsolicited messaging, or mass messaging without consent Harassment, abuse, or misleading communications Fraudulent, deceptive, or illegal activities Distribution of malware or harmful content Violation of these rules may result in immediate suspension or termination of your account. 5. Account Security You are solely responsible for maintaining the confidentiality of your account credentials. You agree to: Notify PitchNXT immediately of any unauthorized use or security breach Ensure all activities under your account comply with these Terms PitchNXT shall not be liable for any loss or damage arising from unauthorized account access due to your failure to safeguard credentials. 6. Payments, Fees, and Refunds Users agree to pay all applicable fees associated with their selected subscription or services. All pricing is subject to change at PitchNXT’s discretion. Payments made are non-refundable, unless explicitly stated otherwise in a separate written agreement or promotional offer. Failure to make timely payments may result in suspension or termination of services. 7. Intellectual Property Rights All content, materials, software, trademarks, logos, and intellectual property displayed on or used within PitchNXT are the exclusive property of Leadchain Systems Pvt. Ltd. or its licensors. You may not copy, reproduce, modify, distribute, or exploit any part of the Platform without prior written consent. 8. Privacy and Data Protection PitchNXT values your privacy and is committed to protecting your personal and business data. Please refer to our Privacy Policy for details on: Data collection and usage Storage and security practices User rights and controls 9. Limitation of Liability To the maximum extent permitted by law: PitchNXT shall not be liable for any indirect, incidental, special, or consequential damages We do not guarantee uninterrupted or error-free service PitchNXT is not responsible for actions taken based on information or results generated through the Platform Use of the Platform is at your own risk. 10. Suspension and Termination PitchNXT reserves the right to: Suspend or terminate your account immediately, without notice, if you violate these Terms Restrict access for activities that may harm the Platform, other users, or third parties Upon termination, your right to use the Platform ceases immediately. 11. Governing Law and Jurisdiction These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India. 12. Changes to Terms PitchNXT may update or revise these Terms at any time. The latest version will always be available on our website. Continued use of the Platform after changes constitutes acceptance of the revised Terms. 13. Contact Information For questions, concerns, or clarifications regarding these Terms, please contact us: ? Email: support@pitchnxt.com ? Website: https://www.pitchnxt.com