Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last upFebruary 14, 2026d: :February 14, 2026

Table of Contents

1. Introduction 2. Information We Collect 3. How We Use Your Information 4. Data Sharing and Disclosure 5. Data Security 6. Your Rights 7. Cookies and Tracking 8. Contact Us

Introduction

:PitchNXT - Your Next Gen Campaign Platform ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business API platform and related services.

Important: By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us:

  • Account Information: Name, email address, phone number, company name, and login credentials.
  • Business Data: WhatsApp Business account details, message templates, and contact lists.
  • Communication Data: Messages sent through our platform (encrypted and stored securely).
  • Usage Data: How you interact with our platform, features used, and performance metrics.
  • Payment Information: Billing details processed securely through our payment providers.

How We Use Your Information

We use the collected information for:

  • Providing and maintaining our WhatsApp Business API services
  • Processing your transactions and sending related information
  • Sending technical notices, updates, and support messages
  • Responding to your comments, questions, and customer service requests
  • Analyzing usage patterns to improve our services
  • Detecting and preventing fraud and abuse

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Meta/WhatsApp: As required to provide WhatsApp Business API services.
  • Service Providers: Third-party vendors who assist in operating our platform.
  • Legal Requirements: When required by law or to protect our rights.

Data Security

We implement industry-standard security measures including:

  • End-to-end encryption for message transmission
  • Secure SSL/TLS connections
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Data backup and disaster recovery procedures

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Object to processing of your personal information
  • Request portability of your data
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@pitchnxt.com

Website: https://www.pitchnxt.com

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